Privacy Policy

Last updated: March 2026

This website is owned and operated by Nibblr Ltd. This privacy policy explains how Nibblr uses personal information collected via this site. We are committed to protecting your privacy and take all reasonable precautions to safeguard personal information.

This service is intended for users aged 18 and over.

1. What information do we collect?

Account details

When you register for Nibblr, we collect your name and email address. This is required to create and manage your account.

Recipe and ingredient data

When you use Nibblr to build recipes, upload ingredients, or generate nutrition labels, we store that data in your account. This may include product ingredient lists, nutritional values, recipe formulations, and other commercially sensitive information. We treat all submissions as confidential and only use them to provide the service.

Uploaded files

If you upload ingredient specification sheets (PDFs or images), these files are stored on our servers. To extract nutrition and allergen data, uploaded files are sent to Anthropic (our AI processing provider) for analysis. No personal identifiers are included in these requests. Uploaded files are retained until you delete them from your account.

Feedback and surveys

We may ask you for feedback on Nibblr or invite you to participate in surveys. We may also contact you directly for additional feedback or to participate in trials.

2. Your content and intellectual property

You retain full ownership of all recipes, ingredient specifications, formulations, and other content you upload to or create within Nibblr. We do not claim any intellectual property rights over your content.

We will not share your recipes, ingredient specifications, or formulation data with any third party unless you give us explicit permission to do so. The only exception is the limited processing described in this policy (for example, sending uploaded spec sheets to our AI provider for data extraction, where no identifying information is included).

If you close your account, you may export your data beforehand. Upon account closure, your content will be deleted in accordance with the retention periods described in this policy.

3. How do we use your information?

Account and service delivery

We use your details to provide access to Nibblr, manage your account, and communicate service updates. Our legal basis for this processing is that it is necessary to deliver the service you have signed up for (performance of a contract).

Recipe and ingredient data

We use your submitted recipes, ingredients, and product specifications solely to deliver the Nibblr service to you: calculating nutrition, checking compliance, generating labels, and providing AI-assisted analysis. Your data is reviewed only by our internal team where necessary (for example, during nutritionist review of ingredient data). We do not share your formulation data outside of Nibblr or use it for any other purpose. Our legal basis is performance of a contract.

AI processing

To provide features such as ingredient data extraction and semantic search, we use the following third-party AI services:

Both providers process data in the United States. We rely on appropriate safeguards for these international transfers. Neither provider retains your data beyond the immediate processing of each request. Our legal basis is legitimate interest in providing core service functionality.

Analytics

We use Google Analytics (provided by Google LLC) to understand how our website is used. Google Analytics sets cookies and processes limited usage data (such as IP address, device, and browser information) on our behalf. Data may be transferred to and processed in the United States under appropriate safeguards. Our legal basis is legitimate interest in improving the service.

Audit logging

We maintain an internal audit log of changes made to recipes and ingredients for data integrity and compliance purposes. These logs include a snapshot of what changed and who made the change. Audit logs are retained indefinitely to support regulatory compliance and data versioning. Our legal basis is legitimate interest in maintaining data integrity.

Feedback and surveys

If you provide feedback or complete a survey, we use this information to improve Nibblr. Our legal basis is legitimate interest.

General processing

We may also use your information to analyse and improve our services, customise content to your preferences, notify you of relevant updates, prevent fraud, and protect users. Wherever possible, we anonymise or minimise the data retained for analysis purposes.

Please ensure that the details you provide are accurate and up to date. If you provide information about someone else, please make sure you have their consent first.

4. Cookies

Nibblr uses a single essential session cookie to keep you signed in. This cookie is encrypted, contains no personal information, and expires after 7 days of inactivity. We do not use tracking cookies, advertising cookies, or any third-party cookies. No cookie consent is required for strictly necessary cookies under UK law, but we believe in being transparent about their use.

5. How long do we keep your information?

General principle

We keep personal information only for as long as necessary to fulfil the purpose for which it was collected.

Account data

Your recipes, ingredients, and account data are retained for as long as your account is active. If you wish to close your account and have your personal data removed, please contact us at privacy@nibblr.co.uk. We will remove your personal data within 30 days of your request.

Audit logs

Change history and audit logs are retained indefinitely for compliance and data integrity purposes. These logs may be anonymised where possible.

Consent records

We keep records of consent, and any withdrawal of consent, on file for as long as we use your data in line with that consent and for 6 years afterwards.

6. Marketing

We may from time to time send you updates about Nibblr and request feedback. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us at privacy@nibblr.co.uk.

7. Who else has access to your information?

We share data with the following categories of third party, solely to operate the service:

We do not sell your data. We do not share your recipes, formulations, or ingredient data with any other users, companies, or third parties unless you give us explicit written permission.

8. Security

We take steps to protect your personal information and minimise unauthorised access. Passwords are hashed using bcrypt and never stored in plain text. All data is transmitted over encrypted connections (HTTPS). Session cookies are encrypted with AES-128. If you have an account, please keep your password secure and do not share it.

9. Disclaimer

Nibblr is a tool for recipe formulation, nutritional analysis, and compliance checking. All output, including nutritional calculations, compliance assessments, ingredient suggestions, and cost estimates, is intended as guidance and must be independently verified. Nibblr does not constitute professional, nutritional, regulatory, or legal advice. Final responsibility for product development, labelling, and regulatory compliance rests with you.

10. Your rights and how to contact us

Under UK data protection law, you have the right to:

Nibblr uses AI-assisted processing for ingredient data extraction and nutrition calculations. These tools assist your work but do not make autonomous decisions about you or your account. You may always override or discard AI-generated output.

To exercise any of these rights, please contact us at privacy@nibblr.co.uk.

If you are dissatisfied with how your request or complaint is handled, you may contact the Information Commissioner's Office.

11. Changes to this policy

We may update this privacy policy from time to time. Please review the policy periodically for the latest information on our privacy practices.


Nibblr Ltd, a private limited company registered in England and Wales with company number 16945240. Registered office: 124-128 City Road, London, England, EC1V 2NX.